Page Cell Area Code Telephone settings Telephone base settings Cell area code If you have downloaded a directory from your cell phone, you may need to set your cell area code in order to dial a number from your downloaded directory correctly.
Page Answering System Settings Telephone settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system of line 1 or line 2 is turned on, the respective light on the telephone base turns on. Page Call Screening Telephone settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time.
Call screening The call screening feature lets you listen to a caller leaving a message at the telephone base. Page Number Of Rings Telephone settings Answering system settings Number of rings When the answering system is turned on, it answers all incoming calls on line 1 and line 2 after the number of rings set.
You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. Page Remote Access Code Telephone settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone.
You can change the code to any Mailbox 1 number from 00 to Page Message Alert Tone Telephone settings Answering system settings Message alert tone When the message alert tone is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.
The default message alert setting is off. Page Recording Time Telephone settings Answering system settings Recording time You can set the recording time for each incoming message. Page 73 Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset for calls on line 1 or line 2.
Bluetooth wireless technology operates within a short range up to 30 feet. Keep the headset within 15 feet of the telephone base for optimal performance. Page Call Waiting On Line 1 Or Line 2 Call You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time.
TL can be used to make or answer calls on the cell phone line. Press the DIAL softkey. Page Answer An Incoming Cell Call While On Line 1 Or Line 2 Telephone operation Make, answer and end a call Answer an incoming cell call while on line 1 or line 2 If you are on a call using line 1 or line 2 and you receive an incoming cell call, A B displays on the cordless handset and telephone base.
Page Answer An Incoming Call On Line 1 Or Line 2 While On A Cell Call Telephone operation Make, answer and end a call Answer an incoming call on line 1 or line 2 while on a cell call If you are on a cell call and you receive an incoming call on line 1 or line 2, you hear a beep on the device you are using while the other devices ring. Page Conference Calls Telephone operation Conference calls Conference calls on line 1 and line 2 While you are on a call on line 1, and line 2 is on hold or in use, you can conference line 1 and line 2 using a handset or telephone base.
Page Answer An Incoming Call On Line 1 Or Line 2 During A Conference Call Telephone operation Conference calls Answer an incoming call on line 1 or line 2 during a conference call If you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls while you are already on a conference call.
If you subscribe to caller ID service from your telephone service provider, you see the incoming call information. Page Conference Call On Line 1 Or Line 2 With A Cell Call Telephone operation Conference calls Conference call on line 1 or line 2 with a cell call When you have calls established on line 1 or line 2, and the cell line, you can create a 3-way conference.
Page Options While On Calls If this is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL corded and cordless handset s. Ringer muted appears. Press the SET softkey to confirm. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.
Page Chain Dialing Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory, call log or redial list.
Page Redial Telephone operation Redial Each handset and telephone base stores the last 20 dialed numbers up to 30 digits each on the redial list. The redial entries of each handset and the telephone base are independent. Press the SAVE softkey. Use the dialing keys to edit the number, if necessary. Page Handset Locator Telephone operation Handset locator This feature helps you find a misplaced handset. That call continues until all people hang up. You can share an outside call with up to four system handsets.
Page Intercom Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets TL for this telephone system.
You can register up to 12 handsets to the telephone base. Not all services and apps are available via Search. Search will only bookmark content available on TiVo platform.
Netflix: Netflix subscription required at extra cost. Amazon Prime Video: Amazon Prime subscription required. Offers require you to pay by Direct Debit and use eBilling. M Fibre Broadband: New customers only. M Fibre Broadband: Minimum term applies to your broadband service, check basket for details. Speeds refer to download speeds unless stated otherwise. External factors may impact speed.
Our ultrafast speeds are Mbps and above. Home environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies. UK's fastest widely available broadband : Virgin Media M Fibre Broadband avg Mbps vs widely available provider download speeds, for verification see virginmedia. Gig1 Fibre Broadband avg 1,Mbps is available in selected areas.
Terms apply. Unlimited broadband : No traffic management and no monthly data usage cap. External factors can affect speed. Available to Virgin Fibre customers on max 7 registered devices. WiFi connection required. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May Users can change their settings at any time in My Virgin Media.
Web Safe is not automatically turned on for customers joining before this date. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online.
Virgin Media accepts no responsibility for personal online activity. WiFi on the London Underground : Activation required. WiFi services available in station only. Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed. Plus it will work with Hub 4 very soon. It is not always possible to guarantee that we will be able to offer this app on every device, platform and operating system version or variant.
Gig1 Availability : Available in selected areas only — use our postcode checker to see if available in your area yet. Only available to customers on M50 broadband and above. Customers will receive enhanced firmware features for their Hub version 3 and 4 older Hubs will need to be upgraded at no extra cost and initially one WiFi pod.
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Reliability : December - December For more details, see our broadband speeds. Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only numbers beginning 01, 02 and 03 , Virgin Mobile numbers and numbers starting within the weekend all day Saturday and Sunday periods.
Excludes indirect access, dial-up internet, , other non-geographic numbers, personal numbering, and paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p a minute. Charges apply outside of inclusive minutes. Fair usage policy applies. Inclusive numbers subject to limit of minutes or calls per rolling 30 day period.
Talk More Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only numbers beginning 01, 02 and 03 , UK mobile numbers, and numbers starting within the weekend all day Saturday and Sunday periods.
Excludes indirect access, dial-up internet, other non-geographic numbers, personal numbering, and paging charge-bands. Charges apply outside of inclusive minute.
Inclusive and numbers subject to a limit of minutes or calls per rolling 30 day period. Charges apply outside of inclusive minutes Fair usage policy applies. Talk More Anytime: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only numbers beginning 01, 02 and 03 , UK mobile numbers, and numbers.
Mobile numbers routed outside the UK will incur a charge. Call costs: For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia. Page 64 Smart call blocker Call block settings Play your current announcement of screening with caller name: 1. Page 65 Smart call blocker Call block settings Record your name for all screening announcements: 1.
Page Allowed Calls Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system: Calls with numbers saved in your allow list. Calls with numbers saved in your directory, but not on your block list. Page Blocked Calls Smart call blocker Blocked calls If Smart call blocker is on, incoming calls with numbers saved in your block list will not ring.
The number you are calling is not accepting your call. Please hang up. Page Screen Unknown Calls Smart call blocker Screen unknown calls If Smart call blocker is on, and you have set profile to screen unknown calls, the telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to respond before putting the call through to you. Page Screened Call Options Smart call blocker Screen unknown calls If Smart call blocker is on and you receive a call waiting call: - Smart call blocker will not screen a call waiting call without number while on a call.
The telephone number will be added to your block list. Page Screen Robocalls Smart call blocker Screen robocalls If Smart call blocker is on, and you have set profile to screen robocalls, the telephone plays a screening announcement to the caller when receiving the following incoming calls.
It asks the caller to press the pound key before putting the call through to you. Page 72 Smart call blocker Screen robocalls If Smart call blocker is on and you receive a call waiting call: - Smart call blocker will not screen a call waiting call without number while on a call. Page Answering System Answering system Answering system settings Use the answering system menu of a system handset to set up the announcement message, turn the answering system or message alert tone on or off, activate call screening, or change the number of rings or remote access code.
Announcement Your outgoing announcement plays when calls are answered by the answering system. To record, press 7. Page Call Screening Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the telephone base when they are being recorded.
If you turn call screening on, you hear the incoming message. To change the setting: 1. Page Remote Access Code Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number By default, the remote access code is To change the remote access code: 1.
Page Using The Answering Machine And Voicemail Answering system About the answering system Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below.
To learn how to program your voicemail settings, contact your telephone service provider. Page Call Screening Answering system About the answering system Call screening To screen a call at the telephone base: If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
Page Temporarily Turning Off The Message Alert Tone Answering system About the answering system Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. To listen to messages on a cordless handset: 1. Page Recording And Playing Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system.
You can record your own memos using a system handset. Play and delete them in the same way as incoming messages. Record a memo 1. Page Remote Access Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. When the system answers, enter the two-digit remote access code 19 is the default code. Visit www.
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Printable Client Call Log Template. Sample Call Log Template. Customer Service Call Log Template. Client Call Log Form Template. The Benefits of Client Call Log Templates Regardless of the level of granularity you choose for your client log template, you can use any of these templates to accurately and proactively track the time, activity, and any sales or billing details related to your client communications.
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Use a template to collect all client-contact details. Verify all client-call details are entered accurately. Client, customer, and patient information can change rapidly.
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